Privacy Policy

Introduction

At VeriVox, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our deepfake audio detection platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Payment information when you subscribe to paid plans
• Audio files you upload for analysis
• Communications with our support team

Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your audio files for deepfake detection
• Process payments and manage subscriptions
• Send you technical notices and support messages
• Respond to your comments and questions
• Detect, prevent, and address technical issues and fraud
• Analyze usage patterns to improve our platform
• Comply with legal obligations

Audio File Processing

When you upload audio files to our platform:

• Files are encrypted during transmission and storage
• Files are stored securely in AWS S3 with restricted access
• Analysis results are associated with your account
• You can delete your files and analysis results at any time
• We do not use your audio files to train our models without explicit consent
• Files are retained according to your plan's history retention period

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., payment processing, cloud storage)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: We may share information with third parties when you give us permission

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Encrypted storage using AES-256
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Secure backup and disaster recovery procedures
• Employee training on data protection

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of certain data processing activities
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@verivox.com

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Keep you signed in to your account
• Analyze how you use our platform
• Improve our services and user experience

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until you delete your account
• Audio files: According to your plan's retention policy (7 days for Free, unlimited for Premium/Enterprise)
• Payment records: As required by law (typically 7 years)
• Usage logs: 90 days

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.